Customer FAQs
Support & information for customers regarding orders
This is the 4-Digit number assigned to your organization or school. It is located on your parent letter. If you aren’t sure please contact your organization...
Wed, Mar 2, 2022 at 11:58 AM
Your participant ID is a 7 digit number that is automatically generated when you register an account online. It get's sent to your family and friends vi...
Thu, Jul 21, 2022 at 10:59 AM
You will need to register an account in order to shop and have others shop on your behalf. Simply go to the online shopping button at the top of our website...
Thu, Jul 21, 2022 at 11:05 AM
You may choose to have your online order shipped to the school/organization or to your home. All orders placed on the paper order forms are automatically sh...
Mon, Aug 28, 2023 at 11:18 AM
If you choose to have your order shipped to the school/organization there is no charge. If you choose to have your order shipped to your home address you wi...
Mon, Aug 28, 2023 at 11:19 AM
Our site charges an online transaction of $2.75 for each order. This fee is to cover additional online and transaction fees for our online service. This fee...
Mon, Aug 28, 2023 at 11:23 AM
You will be able to share your fundraiser by sending a direct email and/or text from your account once registered. The link can be shared over social media...
Mon, Aug 22, 2022 at 10:24 AM
We accept Visa, Mastercard, American Express, Visa Debit, & PayPal!
Mon, Aug 22, 2022 at 10:20 AM
Yes, we will ship your via Canada Post if you use a PO Box or RR address.
Wed, Mar 2, 2022 at 12:17 PM
Online ship-to-home orders are shipped in the order they are placed. This can take up to 4 weeks during peak season. The average turnaround time is 2-3 wee...
Wed, Mar 2, 2022 at 2:38 PM